Disaster Action Team Manager By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Joining the American Red Cross is like nothing else – it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. As a Disaster Action Team Manager, you will lead, develop, and support Disaster volunteer teams responsible for local preparedness, response, and client care management, as well as management of community and government relationships within an assigned geography. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters. Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment. This position is not eligible for relocation assistance. This role will support 4 counties in the Los Angeles region including: Los Angeles, San Luis Obispo, Santa Barbara, and Ventura. Regional Travel - 50% of time. The preferred location this role will report to is in our Regional Headquarters in Downtown Los Angeles. We are also open to candidates reporting out of any chapter office in the region (office locations listed on requisition under "locations"). Must be able to report to the office 3-4 days a week (subject to change).The salary range for this position is (CA): $70,664-$77,088/yr. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
Key Responsibilities:
Empower Volunteers: Lead and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, and planning and readiness.
Lead the Program: Implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region. Work with regional disaster program management to create and improve plans for successfully meeting disaster cycle services programmatic vision.
Mission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically Cultivate and develop Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery.
Engage Community: Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
Know Your Communities: Act as the Red Cross disaster subject matter expert within assigned geographic area, to maximize Red Cross presence and community engagement and mobilization
Ready to Respond: Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.
Minimum Qualifications
Education:
Bachelor's degree required, or equivalent combination of education and related experience required.
Experience:
Minimum 5 years of related experience with building, mobilizing, leading, and developing volunteer teams to execute a social services program or service A current valid driver's license and good driving record is required.
Required Skills and Abilities:
Excellent interpersonal, verbal, and written communication skills.
Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
Proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
Ability to work outside of regular duty hours including nights and weekends.
Residency Requirements:
Chapter-based positions: Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
Regional positions: Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.
Preferred Qualifications:- Experience in project management or program management is preferred.
- Exceptional skill in navigating high-demand, high-urgency situations, with the ability to quickly assess priorities, adjust workflows, and ensure timely execution under tight deadlines.
- Adept at working under pressure, demonstrating sound judgment, composure, and resourcefulness when handling urgent requests or shifting executive priorities.
- Proven track record of achieving results through relationship-building and influence rather than direct people management, with the ability to navigate complex stakeholder environments and gain buy-in across multiple levels of an organization.
- Exceptional communication and presentation skills, with experience serving as a representative for programs or initiatives and successfully identifying and implementing enhancements that improve program effectiveness and impact.
- Benefits for YouMedical, Dental Vision plans
- Health Spending Accounts & Flexible Spending AccountsPTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays:
11 paid holidays comprised of six core holidays and five floating holidays 401K with 6% match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Act, the California Fair Chance Act and any other applicable laws. The job duties of this role require interaction with staff, the general public, and vulnerable individuals, access to sensitive data, systems, and intellectual property, and operation of machinery or equipment that could pose safety risks; therefore, we require a criminal background check for this position. You will not be asked to provide information about your criminal history unless and until you receive a conditional offer of employment. Once a conditional offer of employment has been extended, we will make an individualized assessment of whether your criminal history has a direct, adverse and negative relationship with the specific job duties, potentially resulting in the withdrawal of the conditional offer
