City Branch Assistant Manager

About the Job: The City Branch Assistant Manager helps patrons use the library, connecting community members with reading, library materials, digital access, and special experiences. Under the direct supervision of the City Branch Manager, and with an unwavering commitment to Diversity, Equity, and Inclusion, the City Branch Assistant Manager will: Provide hands-on customer service. Assist patrons with library accounts. Help patrons one-on-one with a variety of in-depth projects and topics such as completing governmental forms, school projects, job applications, etc. Provide readers' advisory, and reference services to patrons. Connect patrons digitally by helping them use a variety of devices and technologies. Perform daily departmental procedures including cash register operations. Use a variety of library technologies and softwares. Troubleshoot computers, copiers, and equipment as needed. Plan and implement activities and experiences for all ages. Actively participate in community initiatives and outreach. Provide training as needed on a variety of topics. Participate in merchandising and maintaining branch appearance including managing displays and performing shelving responsibilities. Demonstrate deep knowledge of books, other popular materials and library services. Assist with collection development for departmental materials. Keep abreast of cultural, library, and publishing trends. Responsible for direct supervision of branch staff, levels 5 and below. Supervise department in the absence of the manager. Make daily changes to the departmental schedule as needed. Perform other related duties as assigned.