Orthotic and Prosthetic Department Assistant

Position Summary: Park Nicollet's Orthotics & Prosthetics department supports the Meadowbrook, TRIA Bloomington, and TRIA Maple Grove locations to Physician groups, to support the DME needs of patients by providing products used at home to help facilitate the successful management of any number of orthotic and prosthetic issues. Responsible for obtaining and maintaining all documentation and files related to patient visits. Collaborates with HCP Purchasing Supervisor on supply chain initiatives. Role involves front desk duties including but not limited to: scheduling, prior authorization, insurance verification, ordering products.

Work Schedule: M-F 8:00 - 4:30 pmRequired Qualifications:

• Knowledge, Skills, and Abilities:
• Must have customer service skills, ability to multi-task, verbal communication, and telephone etiquette skills.
• Ability to solve moderately complex problems and work independently.
• Must be competent with basic Windows, Excel, and Microsoft Outlook.
• Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and ensure safety of patients.

Preferred Qualifications: Education, Experience or Equivalent Combination:

• One or more years of customer service, administrative or clerical experience in a business with high service standards preferred.
• Associate degree in a related field, graduate from an accredited licensed practical nursing program, Certified Nursing Assistant, or other work experience that involves direct care with patients experiencing chronic disease preferred.
• Knowledge, Skills, and Abilities:
• Extensive knowledge of home medical supplies and equipment, product lines and insurance guidelines for reimbursement on these products is desirable.

Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

About Us: At HealthPartners we believe in the power of good good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits: Designed to Support Your Total Health As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.