Front of House Hourly Supervisor / Caterer

Who We Are: Parker John's is a growing, locally owned restaurant company known for authentic hickory-smoked BBQ, made-from-scratch food, and genuine hospitality. From our All-You-Can-Eat Nights to our All-Day Happy Hour Sunday through Thursday, we give guests reasons to return. Our team brings that experience to life by building relationships, creating memorable moments, and consistently exceeding expectations. During scheduled Floor Manager shifts, you serve as the Manager on Duty. Responsibilities include: Setting clear expectations and leading the front-of-house team throughout the shift. Maintaining a visible presence and stepping in wherever support is needed. Ensuring Parker John's Steps of Service and hospitality standards are consistently followed. Coaching in the moment, addressing missed standards, and recognizing great performance. Monitoring guest experiences and resolving concerns professionally. Supporting hosts, servers, bartenders, carryout, and catering operations. Managing wait times, table availability, and the flow of service. Coordinating with the kitchen to keep service running smoothly. Maintaining restaurant cleanliness and organization. Supporting labor management and completing opening, closing, and shift duties. Communicating important shift information to restaurant management. When Serving, Bartending, or Catering Leadership continues when you clock into an hourly FOH position. You will be expected to: Set the example by consistently following our Steps of Service and restaurant procedures. Deliver genuine hospitality and demonstrate strong menu and beverage knowledge. Maintain urgency, accuracy, and organization throughout the shift. Support teammates without waiting to be asked. Model the professionalism, attitude, and work ethic expected from the team. Accept coaching and apply feedback to your own performance. What You Bring A natural willingness to take ownership and act when something needs attention. Strong communication, organization, and problem-solving skills. Confidence giving direction and holding team members accountable. An interest in coaching others and developing your leadership skills. The ability to balance genuine hospitality with operational expectations. Dependability, consistent attendance, and a willingness to jump in where needed. Previous restaurant experience is strongly preferred. Previous serving or bartending experience is preferred. Leadership, shift lead, or supervisory experience is a plus. A valid driver's license. Open availability, including days, evenings, weekends, and holidays when the restaurant is open. Compensation & Schedule Pay varies based on the position worked during each shift: Weekly pay, with paychecks every Friday. A combination of scheduled Floor Manager shifts and hourly FOH shifts. Opportunities to earn tips while serving, bartending, and catering. Priority scheduling for Full-Service and Drop-Off Catering opportunities. Full-time schedules are generally 30-40 hours per week. Any annual earnings estimate shown with this posting is based on that schedule; actual earnings vary by position worked, hours, tips, and catering assignments.

What We Offer: A company-matching 401(k) plan.