AI-First Customer Success Leader (On-site NoHo, LA)
puffyLos Angeles, CA
AI-First Customer Success Leader (On-site NoHo, LA)
puffyLos Angeles, CAMid L4
Computer and Information Systems ManagersFirst-Line Supervisors of Office and Administrative Support WorkersCustomer Service Representatives
APPLY NOW (opens in a new tab)Puffy, North Hollywood, CA, is hiring an AI-First Customer Success Manager to be on-site at NoHo. You will architect the complete customer journey infrastructure, overseeing Zendesk, Alhena AI chatbot, and automation tools to maximize uptime, efficiency, and ROI.You will translate AI advances into world-class customer experiences, pilot new AI technologies, and engineer AI-to-human handoffs for complex needs while building data dashboards and driving data-driven excellence across the CS team.
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Level
Mid L4
Location
Los Angeles, CA
Occupation
Computer and Information Systems Managers
Industry
Custom Computer Programming Services
Posted
today