Title: Collections Analyst
Location: Tysons Corner, VA
Compensation: $26-28/hr on contract, $58-60K on conversion
Benefits:- This position is eligible for medical, dental, vision, and 401(k).Keys to Hire:2+ years' collections experience on B2B accounts
- Comfortable with routine phone calls/outreach to delinquent accounts
- Has HIGH VOLUME experience with AR/collections previously
- Able to coordinate customer billing and collection activities
- No medical or call center collections and not mortgage loans processing
Job Responsibilities:- Monitor and process payments as well as send out invoices for collections
- Reconcile customer and account transactions as well as discrepancies
- Analyze delinquent accounts and assist with collections on taxes, returned checks, property, etc.
- Maintain an understanding of garnishment and bankruptcy laws
- Compose reports and recommend action in line with policies and procedures aligned with compliance for regulations
- Conduct 150+ calls/week to outstanding accounts
- Assist with bookkeeping duties and AR invoicing
- Process ACH and wire transfer payments to customer accounts
- Troubleshoot member inquiries and ad hoc duties as assigned
Requirements:- Must possess 2+ years of AR or collections experience
- Proficient in Excel
- Excellent written and verbal communication skills
