Client Services Manager
unreal digital groupSt Louis, MO
Client Services Manager
unreal digital groupSt Louis, MOSenior L5
Marketing ManagersAdvertising and Promotions ManagersMarket Research Analysts and Marketing Specialists
Client Services Manager Unreal Digital Group (Fully remote)馃搷 Remote (U.S.) | Full-Time | Exempt $80k - $95kYour clients don鈥檛 want a status update. They want to know the pipeline is growing and that someone smart is steering. That someone could be you. Unreal Digital is a women-owned, women-led B2B marketing agency that pairs human creativity and sharp strategy with AI-powered execution. We鈥檙e hiring a Client Services Manager to own client relationships and lead integrated, multi-channel campaigns that show up in pipeline and revenue.
What You鈥檒l Do:
- Be the day-to-day contact for your clients and earn their trust by bringing the right people into the conversation at the right time
- Turn client business goals into campaign strategy across email, paid search, paid social, content and marketing automation
- Hand clear briefs and priorities to Project Managers, who run timelines, resourcing and production, so you can stay focused on the client and the results
- Track lead volume, lead quality, cost per lead and conversion rates, then use what you find to optimize campaigns and show ROIReport the wins, the misses and the recommendations to clients, plainly and with a point of view
- Use AI tools every day for research, briefs, analysis and reporting, and check the output before it goes anywhere near a client
- What You Bring
- A bachelor鈥檚 degree in marketing, communications, business or a related field 3+ years of account management experience, ideally with multi-channel, lead gen and pipeline campaigns for B2B clients
- Experience working alongside project management or production teams
- Strong written and verbal communication, including the composure to deliver bad news and reset expectations
- The confidence to push back when a request doesn鈥檛 serve the client鈥檚 goals
- Working knowledge of digital marketing strategies and tools
- Hands-on experience with AI tools in your daily work and real curiosity about the next one
Why UnrealWe鈥檙e an AI-forward agency, and we鈥檙e pragmatic about it. AI makes the work faster and the thinking better. It doesn鈥檛 replace judgment. You鈥檒l work with smart people who don鈥檛 need to be micromanaged, and you鈥檒l partner with PMs so you aren鈥檛 buried in production details. You鈥檒l report to our Senior Client Services Director.
How To Apply:
Send your resume to Unreal Digital believes a broad range of ideas, life experiences and backgrounds makes our work better. We strongly encourage candidates from underrepresented communities to apply.
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Level
Senior L5
Location
St Louis, MO
Occupation
Marketing Managers
Industry
Advertising Agencies
Posted
yesterday