Managing the day-to-day operations and growth of the community, the full-time remote Automation Community Manager will build relationships with automation CoE leaders, oversee the member portal experience, and co-deliver educational programs to ensure members receive measurable value from their membership.
Key responsibilities:
Build and maintain trusted relationships with automation CoE leaders across member health systems
Own the member portal experience, ensuring continuous improvement and high engagement levels
Co-deliver certification courses and manage educational programs for member operational teams
Required qualifications:
5+ years of experience in intelligent automation, RPA, or digital transformation
Working knowledge of RPA platforms, preferably UiPath, and familiarity with OCR/IDP and agentic AI
Experience in customer success, account management, or client-facing program management
Strong facilitation and presentation skills for director- and VP-level audiences
Ability to translate technical concepts into clear, practical guidance
