OverviewCompany Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description:
Allied Universal® is hiring a Security Systems Specialist. The Security Systems Specialist is responsible for the support of all physical security systems including access control, CCTV operations, and dedicated alarm systems on a global wide spectrum. This position will also serve as the point of contact for training users to operate the access control, CCTV, and alarm systems.
Annual salary 95K-105K
Responsibilities:
Manage all operator users and utilize CCURE 9000, Exacqvision, and TDS for all Access Control, CCTV, and Visitor Management functions.
Serve as a Project Manager for all Security System related migrations and projects
Coordinate with client Security Operations Lead and Senior Security Manager on System projects
Manage all Badge Administration duties and responsibilities
Develop and manage all training guides for all security systems for end users
Responsible for triaging and diagnosing all system errors and issues and auditing all critical alarms for functionality
Serve as point of contact with Security Systems Vendor; manage vendor relationship; make recommendations to customer regarding service quality and upgrade needs
Create all operator accounts for new and existing users for CURE 9000, ExacqVision, TDS, ITRAK, and Security Shared Mailboxes
Update and manage all Security System Standard Operating Procedures
Responsible for auditing all hardware, clearances, and events to ensure functionality
Respond after hours to system-related emergencies
Serve as Point of Contact for all Security System issues for all customer personnel
Qualifications:
Bachelor’s degree in Information Technology, Project Management, Criminal Justice, or related field of study
Minimum of three (3) years of experience managing or using Security Systems at an administrator level
Outstanding oral and written communication skills; ability to successfully interact at all levels of the organization, including with clients
Ability to write manuals, review, and respond to written requests for proposals, training documents, and prepare extensive presentations
Professional, articulate, and able to use sound independent judgment and discretion
Strong customer service and relationship building skills
Preferred Qualifications:
Experience using or managing CCURE 9000, ExacqVision and TDS Visitor Management
Security certifications such as Associate Protection Professional (APP), Physical Security Professional (PSP), Certified Protection Professional (CPP)
Strong knowledge of Physical Security Procedures and Risk Assessment
Knowledge of IT Networking (IP Addresses, Subnet, Gateways, Servers)
Benefits:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s matching 401(k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
ClosingAllied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.