Job Summary:
Join one of Pennsylvania's fastest growing companies today! WebstaurantStore, a Clark Associates company, is looking for analytical, determined and diplomatic candidates to join our growing company as a Fraud Prevention Intern within our Risk & Payments Department. This role focuses on having an investigative eye, collecting information and using logic to solve abstract problems and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide.
Responsibilities:
Analyze incoming orders to spot trends and prevent fraudulent order attempts
Communicate empathetically with cardholders to confirm order authenticity
Make and execute decisions regarding validity of orders
Measure, track, and communicate data on fraudulent attempts and chargebacks on a regular basis
Work cooperatively with other Fraud Prevention Consultants to recognize trends and update system accordingly
Evaluate current processes and suggest any appropriate improvements to increase efficiency, reduce loss, and enhance the customer experience
Physical Requirements:
Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lb.
Remote Work Qualifications Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.
Experience Pursuing a degree in Risk, Fraud Prevention, Mathematics or has expressed interest in those topics
Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills Can support a position and influence outside opinion
Notices the small details
Is not afraid to take ownership of decisions and leverages data to back up those decisions
Adept at communicating effectively to a variety of audiences
Able to prioritize and balance multiple responsibilities
Able to balance desired business and customer outcomes
A team player who wants to contribute to a thriving culture
Able to flourish in a fast-paced, changing environment
Has strong Excel experience
Computer literate
Company Overview:
The foodservice professional's premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.
Benefits 401(k) matching
Employee Assistance Program
Company Discounts
Available at HQ Locations Only On-Site Fitness Centers
Dog-friendly Offices
