Position: Sales & Operations Coordinator (Full-time)
Location: Torrance, California (On-site)
Salary Range:
DOE $42,000~$50,000 per year (Final salary will be determined based on experience and skills)
Experience:
1-2 years of travel industry experience preferred, but we welcome candidates with strong potential!
Job Summary:
A leading Japanese travel agency is looking for a motivated, detail-oriented Sales & Operations Coordinator to join the team. The role involves handling both outbound and inbound travel arrangements, as well as sales-related activities. The ideal candidate will support clients with travel planning, booking, and coordination while also engaging in customer-facing sales activities.
Key Responsibilities:- Manage inbound and outbound travel arrangements for individual and corporate clients
- Handle travel bookings, reservations, and itinerary coordination
- Respond to customer inquiries and provide travel consultation/support
- Support sales activities including client communication and follow-ups
- Coordinate with vendors, airlines, and travel partners as needed
- Ensure smooth execution of travel services and high-quality customer experience
Flexible Support: Perform other related duties and support various departments as needed to ensure the success of company projects.
Qualifications:
Bilingual Proficiency: Professional fluency in both Japanese and English (Written and Verbal) is required.
Communication Skills: Strong interpersonal skills with the ability to communicate effectively with local American vendors and Japanese clients.
Attention to Detail: High level of accuracy in data entry and scheduling.
Problem-Solving: Ability to think on your feet and handle unexpected changes or issues calmly and professionally.
PC Skills: Proficient in Microsoft Office (Excel, Word, Outlook).Cultural Awareness: A deep understanding of Japanese hospitality (Omotenashi) and American business culture.
Eligibility: Must have a valid work permit in the U.S. (Visa sponsorship is not available.)
