Tasting Room Attendant

Tasting Room Attendant At Coopers Hawk, our Tasting Room Attendants do more than pour wine. They turn each tasting into a meaningful moment through friendly conversation, product knowledge, and genuine hospitality. With a passion for food, wine, and people, they guide guests through our wines and retail offerings while inviting them to become part of our Wine Club community. Every interaction is a chance to deliver an experience guests will remember and want to return to. What Youll GetIncredible Discounts: 50% Dining and Carryout, 40% Retail Wine, 20% Retail and Private Events, Monthly Complimentary Wine Tasting for TwoMedical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program Company Matching 401(k) Retirement Savings Plan Flexible Spending Accounts- Health and Dependent CareHealth Savings Account Basic Life and AD&D Insurance Voluntary Short-Term Disability Highly Competitive Pay plus Team Member Incentives & Rewards Pay Access before Pay DayFlexible Schedules Paid Time OffAccess to Team Member Relief Program Employee Assistance Program, providing mental health, legal and financial counseling. Everyday Benefits Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services Employee Referral Bonus Program Wine and Culinary Education Career Growth Flight PlanTeam Member Rewards, Tenure Recognition and Referral Bonuses How You Will Succeed Show Up Ready: Come Prepared, stay sharp, and start strong. Learn our food, wine, and retail offerings so you can confidently guide each guest Prepare your station for service and keep it clean and stocked Study Coopers Hawk menu, retail items, and wines that are offered to our guests. Own What You See: Take Responsibility, jump in, and do what needs to be done. Restock and maintain product displays Support the team with tasks like carryout orders and guest service in other areas when needed Stay in Sync: Communicate often, move with your team, and keep service flowing. Communicate with team members to deliver smooth and memorable service Follow steps of service and assist in daily operations Make It Personal: Be genuine, listen well, and tailor each experience. Welcome every guest warmly and answer questions about wine, food, and our Wine Club Proactively build relationships with guests and create memorable moments. Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members. Add a Touch: Go beyond the expected to create memorable moments. Share the story of Coopers Hawk and invite guests to join our Wine Club Introduce tastings and special retail items to enrich the guest experience What You Will BringAt least 21 years of age Experience in restaurants, retail, or wine environments preferred Comfort speaking to guests about wine and the Wine Club A passion for hospitality and creating memorable guest experiences Ability to multitask in a fast-paced environment Ability to stand for long periods and lift up to 40 pounds Flexible availability including weekends and some holidays Coopers Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Coopers Hawk. Coopers Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the persons race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Coopers Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.