Sales Operations Specialist

About the Company: Logical Brands is a pet-focused manufacturer of Toys, Apparel, & other merchandise that has generated incredible growth over the past several years. Our core Brands (www.logical-brands.com) are Playology®, GrrreenTM and Hound2OTM. Omni-channel by design, our brands can be found in every major pet retailer as well as in key on-line channels like Amazon, Petco.com and Chewy. We are looking for strong, passionate talent with a love for pets and a desire to grow and develop their career. Our primary office is in The Nations, one of the hottest and fastest growing neighborhoods in Nashville. We also have a second location in Los Angeles. The company offers competitive compensation based on experience. Employee coverage for medical, dental, and vision are 100% paid by the company, plus a company-contribution 401K plan. Our office is dog-friendly for well-behaved, house-broken dogs.

About the Position: As a Sales Operations Specialist, you will help power the success of the sales organization by managing key systems, delivering accurate reporting, supporting sales processes, and partnering with cross-functional teams. Your work will ensure the sales team has reliable data, efficient workflows, and the operational support needed to maximize performance and accelerate revenue growth.

Key Responsibilities: Administer and support core sales systems, including CRM platforms, reporting tools, customer or retail portals, product information systems, and related operational applications. Prepare and maintain recurring and ad hoc reports, dashboards, scorecards, and analyses for sales teams and leadership. Support daily sales operations through pricing administration, item setup, documentation, portal maintenance, commission-related support, and other operational tasks. Maintain data quality, process consistency, and system accuracy across customer, product, pricing, and sales support information. Partner with internal teams to resolve issues and support account needs. Identify opportunities to improve workflows, reporting, and operational processes that support sales execution. Provide support for sales meetings, trade shows, samples, and other commercial activities as needed.

Qualifications and experience: Bachelor’s degree in business, marketing, analytics, finance, operations, or a related field, or equivalent relevant experience. Relevant experience in sales operations, revenue operations, business operations, account support, or a related operational role in the Pet Industry preferred. Strong Excel and spreadsheet skills, along with proficiency in presentation and documentation tools. Experience working with CRM platforms such as Salesforce or similar systems. Strong organizational, analytical, and communication skills, with the ability to manage multiple priorities and work across functions.