Job Description:
Voted a Top Workplace and Top Pizza nationally, Colony Grill is looking for a guest-focused, skilled communicator to join our team! You will be welcoming and seating guests, and helping ensure they enjoy an exceptional overall experience, from entry to exit. In addition to working at a Colony Grill restaurant, you will also have the opportunity to be part of the Colony Grill professional sports team stadium staff. We are excited to announce that Colony Grill is now the Official Pizza of the Tampa Bay Rays and Tampa Bay Rowdies! To support this exciting growth opportunity, we are looking for additional staff for Colony Grill restaurants in St. Pete and Tampa who will also have the opportunity to join our hospitality team during Tampa Bay Rowdies and Tampa Bay Rays home games, including the Yankee Spring Training games at George Steinbrenner Field. We are looking for a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to create positive interactions for our team members and guests.
Responsibilities:
Host RoleGreet incoming guests with exceptional hospitality and seat them efficiently.
Manage the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests as appropriate.
Manage waiting areas and communicate consistently with waiting guests to support a positive experience prior to seating.
Assign guests to tables suitable for their needs and according to rotation so that flow of service remains seamless and properly paced.
Engage guests and ensure a smooth handoff to the service staff.
Assist with restaurant set-up and keep the host stand (and other high-traffic restaurant areas) clean, organized, and presentable for guests.
Takeout RoleStaff high-volume take-out section as scheduled/when needed.
Answer phones, recording orders accurately, while providing gracious service to takeout guests.
Operate cash register efficiently to accept payments for takeout orders.
Stadium Hospitality Concessions:
Greet guests with welcoming hospitality.
Fill food and beverage orders with accuracy utilizing point of sale system.
Collect cashless payment for purchased food and beverage items.
Qualifications:- Confident, clear communication. Gracious, professional demeanor reflecting our hospitality-driven mission.
- Friendly and customer-focused personality
- Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
- Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
- Ability to clearly communicate on the telephone.
- Must be able to carry trays, service items or supplies (10-30 lbs.)All employees scheduled for Stadium Hosptiality concessions must be at least 18 years of age or older.
- Complete our short application today!
