CX Lead Product Designer — AI-Driven Health UX

Baylor Scott & White Health in Hartford seeks a CX Lead Product Designer to drive human-centered digital experiences for patients and families. You will shape strategy with research, design, and engineering teams, delivering agentic and AI-enabled journeys that empower users to manage their health. You will translate strategy into scalable designs, build prototypes, mentor teammates, and lead design reviews while aligning with BSWH branding and product goals.