Strategic Customer Success Lead - ERP SaaS

ERPS X is seeking a Customer Success Lead to ensure customers maximize value from our ERP SaaS and grow with us long-term. The role focuses on onboarding, product adoption, and building strong customer relationships to sustain long-term partnerships. The ideal candidate will monitor health metrics, identify expansion opportunities, collaborate with product teams, and develop scalable CS processes to drive retention and expansion in a fast-growing environment.