Agentic Commerce Architecture & Delivery Manager | Communications, Media, & Technology

Responsibilities: Lead design, delivery, and scaling of Agentic Commerce workstreams across platforms Translate AI-driven designs into executable build plans for Salesforce, Adobe, SAP, and MACH ecosystems Drive prototype-to-production efforts and embed agentic workflows in live commerce environments Design modular, reusable agent frameworks integrated with APIs and backend services Apply enterprise-grade standards for scalability, security, observability, and reliability Contribute to build vs. buy evaluations for LLMs, orchestration frameworks, vector stores, and AI infrastructure Manage engineering and delivery pods across AI, backend, data, cloud, and DevOps Implement CI/CD, cloud-native deployments, and Kubernetes scaling on Azure, AWS, or GCP Deliver integration with CRM, CDP, payments, order management, pricing, and fulfillment systems Implement governance, compliance, auditability, and explainability for agentic systems Track KPIs for agent performance, conversion uplift, and ROI; operate human-in-the-loop feedback Contribute to industry POVs, demos, and reusable components; engage senior client stakeholders

Key requirements: 7+ years of experience delivering enterprise-scale commerce platforms Hands-on experience implementing Salesforce Commerce, Adobe Commerce, SAP Commerce, or MACH stacks Hands-on experience building agentic AI capabilities in production Strong knowledge of API-led, microservices architectures for distributed commerce Experience integrating LLMs, RAG pipelines, vector databases, and contextual memory Industry expertise in CMT Industry Strong communication skills Ability to lead and mentor cross-functional engineering teams Stakeholder management and presentation of designs and delivery plans Salesforce Commerce Adobe Commerce SAP Commerce