Director of Management Services

Position Overview: The Director of Management Services is responsible for developing, organizing, and overseeing the company’s comprehensive management services strategy. This role encompasses the end-to-end management of internal administrative support, organizational coordination, management processes, office operations, and internal service systems, ensuring that all management functions operate efficiently and systematically. The position requires extensive experience in corporate management, exceptional organizational and coordination skills, and strong expertise in administrative and operational management. The incumbent will be tasked with establishing robust internal management systems, optimizing corporate processes, enhancing cross-departmental collaboration, and providing comprehensive management support for both daily operations and the company’s long-term development. Furthermore, the Director of Management Services will work closely with the senior leadership team and various business units to coordinate internal resources, monitor the quality of management services, and drive the standardization of corporate management and operational systems—ultimately fostering a stable and highly efficient internal environment to support the company’s business growth. II. Key Responsibilities1. Corporate Management Services Strategy- Develop the company’s management services strategy and annual work plans.- Establish and refine internal management service systems and policies.- Optimize the allocation of internal management resources in alignment with the company’s business objectives.- Monitor the execution of management services to ensure that organizational goals are successfully achieved.2. Administrative Operations and Internal Management- Oversee the company’s administrative management, office operations, and day-to-day management support.- Develop standardized administrative processes and internal service protocols.- Supervise the management of office resources, facilities, and related operational affairs.- Streamline internal management procedures to enhance administrative and operational efficiency.3. Cross-Departmental Coordination and Management Support- Coordinate daily management matters and resource requirements across various departments.- Provide organizational coordination and operational management support to the senior leadership team.- Establish effective mechanisms for internal communication and information flow.- Facilitate the seamless integration of workflows and foster collaboration among departments.4. Management Process Optimization- Periodically evaluate existing corporate management policies and workflows.- Identify inefficiencies within internal management and propose actionable improvements.- Drive the standardization, institutionalization, and formalization of management processes.- Introduce appropriate digital management tools to enhance internal operational efficiency. 5. Supplier and Service Resource Management- Coordinate and oversee the company’s management-related service providers.- Establish mechanisms for supplier evaluation, service quality monitoring, and performance management.- Optimize procurement processes for management services and control operational costs.- Ensure that external service resources align with the company’s management standards and business requirements.6. Internal Service Quality Oversight- Define quality standards and performance metrics for internal management services.- Monitor the quality of administrative support, office services, and internal operational support.- Implement mechanisms for gathering employee feedback on internal services and resolving related issues.- Continuously improve the internal service experience and the efficiency of management support.7. Team Building and Management- Lead the management services and administrative operations team.- Define team objectives, job responsibilities, and performance assessment criteria.- Develop professional talent in the fields of administrative management, corporate services, and operational support.- Establish efficient team collaboration mechanisms to enhance overall service capabilities. III.

Qualifications: Bachelor’s degree or higher; a degree in Business Administration, Corporate Management, Administrative Management, Human Resources, or a related field is preferred.- At least 18 years of professional experience in corporate management, administrative operations, or management services.- At least 8 years of experience in departmental management or senior-level leadership roles.- Proven experience in developing internal corporate management systems and optimizing business processes.- Proficient in administrative operations, office management, supplier management, and internal service management.- Strong organizational, coordination, communication, negotiation, and team leadership skills.- Experienced in cross-departmental resource coordination and handling complex management matters.- Strong capabilities in cost control, problem analysis, and decision execution.- Prior experience in financial services, investment management, fintech, or large-scale corporate environments is preferred.