Showroom Representative/Counter Parts Sales Associate The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Overhead Door Company of St. Louis, a DH Pace Company, Inc. is seeking to hire a Showroom Representative/Counter Parts Sales Associate to provide administrative support to staff, department and management. This individual will be responsible for representing the company in a professional manner, counter parts sales, and troubleshooting. Standard work hours Monday-Friday 8:00am-5:00pm. Commission opportunity!
What You'll Do:
Represent the company in a professional manner with good customer service and verbal communication skills Communicate with customer, supervisor or other office personnel in an effective and timely manner Provide administrative support to staff, department and management. Receive incoming calls from customers that require service/sales by identify the type of call, type of problem, and then schedule the service appointment assuring the customers timing preference is met for a specific day and time of day Review, receive, and process parts deliveries and technician parts picklists Troubleshoot and walk customers through remote-control set upProvide details about various doors in the showroom for customers Utilize a gas cutting torch and other hand tools to cut springs/cables Other duties as assigned What You BringHigh School Diploma or equivalent required Ability to multi-task and work efficiently in a fast-paced work environment Detailed oriented team player with good interpersonal skills Computer proficient Must be able to lift over 20 lbs Must be comfortable utilizing hand tools, including, but not limited to, a gas cutting torch
What We Offer:- Comprehensive medical, dental, and vision coverage available your first full month
- Generous paid time off plus paid holidays and floating holidays
- Company-paid life insurance, short-term disability, and long-term disability 401(k) with employer match
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Voluntary benefits including supplemental life and critical illness coverage
- Employee discounts for you and your immediate family
- Competitive compensation with annual performance reviews
Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesDH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
