Patient Access Specialist

Key responsibilities: Submit authorization requests and track them through to resolution while collecting necessary clinical documentation Manage a high-volume workload, ensuring timely follow-ups, status tracking, and documentation of all interactions Assist healthcare professionals and insurance members with inquiries related to billing, benefits, and account details Required qualifications Experience in prior authorization within a healthcare BPO, hospital, clinic, or revenue cycle department Familiarity with EHR/EMR systems and payer portals Ability to manage multiple queues and prioritize tasks effectively Completion of required HIPAA and security training Strong organizational skills and attention to detail in documentation