Inside Sales Representative

Job Summary: We are seeking a detail-oriented and self-directed Inside Sales Representative to join our office based sales team. The primary role involves logging and creating quotes, following up with customers on quotes, entering feedback into our CRM system, and communicating the status of key quotes to outside sales representatives. This position is essential to streamlining our sales process, ensuring accurate data management, and supporting our outside sales team in closing new business. The ideal candidate excels at phone and email communication, thrives in a fast-paced environment, and is meticulous in managing details.

Preferred Education/Experience: High school diploma or equivalent required; associate or bachelor's degree in business, marketing, or a related field. 0-3 years of experience in inside sales, customer service, or a related role (experience in manufacturing or industrial sectors preferred but not required). Familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus. Self-directed with the ability to prioritize tasks and work independently in a fast-paced environment. Strong communication skills, with comfort and confidence engaging customers via phone and email. Ability to build rapport with customers and understand their needs. Proficiency in Microsoft Office (Excel, Word, Outlook). If selected for consideration, candidates must successfully complete a selection process that includes interviews, reference check/verification, and a pre-employment drug screen.

Benefits: Medical, dental, vision Short and long term disability Life insurance 401(k) Employer funded retirement plan Paid vacations/holidays Wellness program Fitness membership Employee assistance program (EAP) Employer supported career development, including tuition reimbursement Waupaca Foundry is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.