Bartender / Restaurant ServerThe Bartender / Restaurant Server is a dual-role position responsible for providing exceptional food and beverage service within the hotel restaurant and bar. This position requires an individual who can confidently perform both bartender and server responsibilities while delivering warm, efficient, and personalized hospitality. The Bartender / Restaurant Server is responsible for accurately preparing and serving beverages, taking and delivering food orders, maintaining cleanliness and organization, processing guest transactions, and creating a welcoming atmosphere for hotel guests and local patrons. This position requires a strong sense of urgency, excellent communication skills, dependability, teamwork, and the ability to anticipate guest needs in a fast-paced hotel environment. The position is scheduled to support both bar and restaurant operations. Bartender SundayMondayRestaurant Server ThursdayFridaySaturdayRegular Days Off: Tuesday & Wednesday This is the established schedule for this position. Candidates must be available to work the days and assigned roles listed above. The responsibilities include: Greet and acknowledge guests promptly with a warm and professional approach. Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, portions, presentation standards, and guest requests. Maintain knowledge of liquor, beer, wine, cocktails, specialty beverages, and restaurant menu offerings. Provide recommendations based on guest preferences. Suggestively sell premium beverages, appetizers, entres, desserts, and featured items. Accurately enter all food and beverage orders into the POS system. Verify guest identification and age prior to serving alcoholic beverages as required by law. Monitor alcohol consumption and follow responsible alcohol-service procedures. Refuse or discontinue alcohol service when required and immediately involve management when appropriate. Prepare drinks for restaurant servers accurately and with a sense of urgency. Maintain proper inventory levels of liquor, beer, wine, mixers, garnishes, glassware, and bar supplies. Restock the bar throughout the shift to maintain operational readiness. Maintain a clean, sanitized, organized, and guest-ready bar. Complete all assigned opening and closing duties. Accurately process cash, credit card, room-charge, and other approved transactions. Ensure every beverage and food item served is properly entered into the POS system and accounted for. Immediately report inventory discrepancies, guest concerns, equipment issues, or operational concerns to leadership. When scheduled as Restaurant Server, responsibilities include: Greet guests promptly and create a warm and welcoming dining experience. Provide attentive service throughout the entire guest experience. Present menus and explain specials, featured items, and available food and beverage selections. Maintain thorough knowledge of menu ingredients, preparation methods, available substitutions, and beverage offerings. Accurately take and enter guest orders into the POS system. Confirm modifications, allergies, dietary restrictions, and special requests. Communicate allergy and dietary concerns according to established food-safety procedures. Deliver food and beverages accurately and efficiently. Monitor the timing and presentation of each course. Check back with guests to ensure food quality and overall satisfaction. Anticipate guest needs, including beverage refills, additional condiments, utensils, and other requests. Clear used plates, glassware, and utensils throughout the meal. Properly clean, sanitize, and reset tables for incoming guests. Suggestively sell appetizers, beverages, entres, desserts, and featured menu items. Accurately prepare and present guest checks. Process cash, credit card, room-charge, and other approved payment methods. Thank guests and invite them to return. Immediately communicate guest complaints or service recovery opportunities to management. The team member must be able to: Stand and walk for extended periods throughout the shift. Frequently bend, reach, twist, push, pull, and carry items. Safely carry trays containing food, beverages, plates, bottles, and glassware. Lift and carry approximately 2530 pounds, with or without reasonable accommodation. Perform repetitive movements associated with food and beverage preparation and service. Safely navigate restaurant, bar, kitchen, storage, and back-of-house areas.
