Customer Service Agent

Responsibilities: Respond to customer inquiries in a professional and timely manner. Provide accurate information regarding products, services, and company policies. Resolve customer concerns and escalate complex issues when necessary. Maintain detailed and accurate customer records. Collaborate with internal teams to ensure customer satisfaction. Follow established procedures and service standards. Support daily administrative and customer service operations. Build positive relationships with customers through excellent communication.

Qualifications: Strong verbal and written communication skills. Excellent customer service and interpersonal abilities. Strong problem-solving and organizational skills. Ability to multitask and prioritize responsibilities effectively. Professional attitude with a customer-first mindset. Basic computer proficiency and ability to learn new systems. Ability to work independently and as part of a team. Strong attention to detail and accuracy.

Additional Information: Competitive Salary ($37,000 - $41,000 annually) Career Growth Opportunities Professional Development and Training Supportive and Collaborative Work Environment Stable Full-Time Employment Opportunities for Internal Advancement Skill Development and Career Progression Paid Time Off and Company Benefits Package