Job Title Supports the daily operations of the TCC Skills Lab during evening hours. This role serves as the primary point of contact for learners and visitors, ensuring a welcoming, organized, and well-functioning lab environment. The Lab Assistant checks in learners, provides basic program and event support, troubleshoots common issues, and assists with minor event logistics. This position is located at Gradient: Tulsa's Innovation HubEssential DutiesGreet and check in learners as they arrive at the TCC Skills Lab and maintain accurate attendance Serve as the primary point of contact during evening hours to answer learner questions related to Skills Lab programs, workshops, and events Provide basic troubleshooting support for learners, including technology access, room setup, and general navigation questions Assist with minor event logistics, including room preparation, sign-in support, materials setup, and post-event breakdown Communicate learner needs, incidents, or operational issues to the Lab Coordinator or Skills Lab staff in a timely manner Collaborate with Skills Lab staff to ensure smooth evening operations and positive learner experiences
Minimum Qualifications:
Ability to interact effectively and professionally with learners, staff, and visitors.
Demonstrated ability to perform duties under one's own initiative and with limited supervision.
Detail-oriented with good interpersonal, verbal and written communication skills.
Preferred Qualifications:
Demonstrated customer service or front-desk experience Familiarity with workforce development, skills training, or higher education environments
Benefits: No Benefits
