The Account Manager is the critical customer facing role for the company who will lead/manage external and internal relationships to grow core business with existing customers, as well as, acquiring new accounts and product opportunities to support growth and achieve sales targets. Primary Functions Develop and execute plan to achieve the sales target for the territory. Provide reporting for leads, quotes issued, closed opportunities, and opportunity pipeline. Be knowledgeable regarding medical device and pharmaceutical packaging markets, companies, and products. Use market knowledge to identify potential new customers for consumable medical/healthcare products and packaging, as well as, manage existing customers to grow their business. Experience supporting global customers with multiple locations. Understand and apply "value selling" to optimize pricing and provide solutions to our customers; includes developing and maintaining high level relationships with customers to position yourself as a trusted advisor. Utilize the Stage Gate process to manage and execute sales pipeline. Partner with the inside sales/customer care team to support the customer's needs. Engage with cross functional teams (Operations, Quality, Legal, Finance, Planning/Logistics, etc.) to quote and close new business. Prepare and present customer and corporate presentations; and to create 'raving fan' customers on newprograms. Work with the Program Management team to commercialize new business opportunities. Participate in contract negotiations to ensure terms are defined and company investments are protected. Understand the company's strengths and actively leverage them into value propositions that meet customer'sneeds.
Key Qualifications:
Bachelor's degree in business, Engineering or Science degree in related field.
Five to seven years of professional B2B sales/business development experience in medical market for a manufacturing company.
Thorough understanding of applications and needs in medical/healthcare market; relationships with major customers in these markets is essential to the success of this role.
Functional understanding of medical regulatory agency requirements (QSR and ISO 13485) and Quality systems as it applies to medical devices and pharmaceutical products.
Self-motivated with strong planning, organization, and communication skills to drive key actions remotely.
The demonstrated interpersonal skills necessary for interaction with other employees at various levels of the organization as a team member.
Strong ability to utilize today's computer technology in the execution of his / her job performance for the use ofcommunication, planning, analysis, reporting and management.
The demonstrated skills to read, write, comprehend, and follow written, verbal, and nonverbal communication within all levels of an organization, especially customers.
Physical Requirements:- Sitting at workstation approximately 85 percent of work time. Standing and walking approximately 15 percent of work time.
- Must be able to travel >50 percent of work time, including throughout the EU and to the U.S., as needed
- Ability to work overtime or occasionally on weekends with short notice.
- Typical office environment with shelves overhead and above work surfaces.
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