IT Support Pro: Windows, AD & Networking

Vital Study Skills in Houston, TX is seeking an IT Support Specialist to provide first‐line technical assistance to internal users, resolving hardware, software, and networking issues on‐site and supporting daily operations. The role covers ticketing, Windows troubleshooting, Active Directory management, LAN/WAN and Wi‐Fi maintenance, remote desktop support, documentation, and collaboration with senior IT staff on upgrades and security initiatives.