Customer Experience Leader AI-Driven Support & Team Growth
novantaNew York, NY
Customer Experience Leader AI-Driven Support & Team Growth
novantaNew York, NYSenior L5
First-Line Supervisors of Non-Retail Sales WorkersCustomer Service RepresentativesFirst-Line Supervisors of Passenger Attendants
Temporary Help ServicesTelemarketing Bureaus and Other Contact CentersAll Other Professional, Scientific, and Technical Services
APPLY NOWNovanta Inc. in New York's Positioning Solutions unit seeks a Customer Experience Supervisor to lead a team of Customer Care Representatives serving life sciences, medical, imaging and automation customers.
You will drive engagement, performance and service excellence, collaborating with Sales, Operations, Engineering and Supply Chain to improve order management and issue resolution. This role emphasizes accountability and continuous improvement with AI-enabled tools.
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Level
Senior L5
Location
New York, NY
Occupation
First-Line Supervisors of Non-Retail Sales Workers
Industry
Temporary Help Services
Posted
23 days ago