Schedule & Compensation
This is a contract role, paying $2-$4K per month depending on hours and experience. Approximately 10 to 15 hours per week. This position requires a flexible schedule with availability for occasional evenings and weekends. Work hours will vary based on Hope & Comfort's events, fundraising activities, community partner visits, interviews, and content needs.
Reports To
Vice President of Development
About Hope & Comfort
Hope & Comfort is a nonprofit organization dedicated to ending hygiene insecurity by providing access to essential hygiene products and raising awareness of this often overlooked public health and equity issue.
Through a network of more than 625 community partners across Massachusetts, Hope & Comfort distributes hygiene essentials while advancing research and advocacy to help ensure everyone has access to the products they need to live healthy, confident, and dignified lives.
Our communications play an important role in increasing awareness, inspiring generosity, engaging volunteers, and sharing the impact of our work.
Position Overview:
Hope & Comfort is seeking an experienced, creative, and highly self-motivated Multimedia Storytelling & Content Producer to serve as the organization's primary visual storyteller.
This individual will plan, capture, produce, edit, organize, and publish compelling visual content that supports fundraising, marketing, volunteer engagement, donor stewardship, community awareness, and organizational communications.
This role is ideal for an experienced multimedia professional who enjoys working independently and takes ownership of every stage of the creative process, from identifying stories and capturing content to editing, publishing, and managing digital assets. While strategic priorities will be established by the Vice President of Development, the successful candidate will be expected to make sound creative decisions and execute projects with minimal day-to-day supervision.
This position requires regular travel throughout Massachusetts to document Hope & Comfort's work wherever it happens, including volunteer events, fundraising events, community partner visits, public presentations, and other organizational activities.
Key Responsibilities:
Capture professional photography and video at volunteer events, fundraising events, community partner locations, product distributions, public presentations, donor visits, and other organizational activities.
Create engaging content for social media, the website, email marketing, fundraising campaigns, annual reports, donor stewardship, grant reports, and other communications.
Conduct thoughtful interviews with volunteers, donors, staff, board members, community partners, and, when appropriate, individuals with lived experience of hygiene insecurity.
Independently identify meaningful stories and recommend content opportunities that support Hope & Comfort's communications and fundraising goals.
Plan, film, edit, caption, and publish short form and long form video content, including social media videos, campaign videos, event recaps, volunteer spotlights, testimonial videos, and Hope & Comfort's annual fundraising and impact video.
Create, schedule, and publish content across Hope & Comfort's social media platforms.
Maintain an organized digital library of photographs, videos, interviews, B-roll, and other creative assets for future fundraising and communications needs.
Represent Hope & Comfort professionally while working with volunteers, donors, community partners, and members of the public.
Obtain and document all required media consents before recording or publishing content.
Qualifications: Qualified candidates should have:
Professional experience in photography, videography, editing, and visual storytelling.
Experience independently managing projects from concept through final delivery.
Strong interviewing, writing, and interpersonal communication skills.
Experience creating and publishing content across social media platforms.
Proficiency with professional camera equipment, lighting, audio recording, and editing software such as Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, Adobe Lightroom, Adobe Photoshop, Canva, or comparable tools.
Strong organizational skills and the ability to manage multiple projects and deadlines.
The ability to work independently while collaborating closely with the Vice President of Development.
A valid driver's license and reliable transportation.
Experience working with nonprofit organizations, documentary storytelling, journalism, fundraising communications, or mission-driven organizations is preferred.
Applicants must be authorized to work in the United States. Hope & Comfort is unable to sponsor employment visas.
Travel Requirements: This position requires regular travel throughout Massachusetts.
The successful candidate must:
Have reliable transportation and be able to travel independently throughout the Commonwealth.
Be available to attend events during evenings and weekends, as many fundraising events, volunteer activities, and community engagements occur outside traditional business hours.
Be comfortable traveling to Hope & Comfort's office, community partner locations, conferences, public events, and other organizational activities throughout Massachusetts.
Complete photography and video production on site. Editing and post production work may be completed remotely.
Ethical Storytelling
Hygiene insecurity is an emerging public health and equity issue that often carries stigma for the individuals and families experiencing it.
This position requires professionalism, empathy, discretion, and sound judgment. The successful candidate will create content involving volunteers, community partners, and, when appropriate and with informed consent, individuals with lived experience of hygiene insecurity.
All storytelling must preserve the dignity, privacy, and humanity of the people Hope & Comfort serves. The successful candidate must be comfortable conducting interviews on sensitive topics and telling authentic stories with compassion and respect.
All photography, videography, interviews, and recordings must comply with Hope & Comfort's media consent policies and applicable privacy laws.
Artificial Intelligence
Hope & Comfort supports the responsible use of technology that improves production efficiency while maintaining authenticity and public trust.
AI assisted tools may be used for transcription, caption generation, audio cleanup, editing assistance, and workflow efficiency. AI generated photographs, AI generated video, synthetic imagery, or fabricated content representing Hope & Comfort's work, volunteers, partners, or community members are not permitted. Artificial intelligence may only be used to enhance or edit content that has been authentically captured by the Multimedia Storytelling & Content Producer.
Equal Employment Opportunity
Hope & Comfort is an equal opportunity employer and is committed to creating an inclusive workplace where every employee, volunteer, partner, and community member is treated with dignity and respect.
We recruit, hire, train, and promote qualified applicants without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
We encourage qualified candidates from all backgrounds and lived experiences to apply.
