Facilities Help Desk & Dispatch Coordinator

Northeastern University in Boston seeks a Facilities Customer Service Coordinator to provide around-the-clock support within the Facilities Division. You will greet visitors, route calls, process work requests, and dispatch personnel, ensuring emergencies are handled promptly. The role requires a high school diploma or GED with 2 years of customer service experience, strong computer skills, and the ability to use the CMMS for work orders.