Phlebotomy Technician
Major Responsibilities:- Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
- Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary.
- Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol.
- Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
- Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment.
- Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Responds to additional specimen procurement requests via pager or other means.
- Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol.
- Reviews various pending and management reports. Generates and distributes reports
- Provides assistance in support of billing and other business functions.
- Instructs employees and students in phlebotomy and data entry.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Education Required: High school diploma or equivalent
Experience Required:
1 year phlebotomy experience, preferred
Knowledge, Skills & Abilities Required:
- Basic computer skills including experience using computer software applications.
- Keyboarding and typing skills.
- Excellent verbal and written communication skills. Good listening skills.
- Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
- Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.
- Physical Requirements and Working Conditions:
- Operates all equipment necessary to perform the job.
- Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
- Must be able to sit, stand, walk and bend the majority of the workday.
- May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
- Will be exposed to human blood and body fluids.
- Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
- Must be able to handle stressful situations in a calm and professional manner.
- This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
