Support Services Program Manager Scope of Services: Provide day-to-day project management support. Create project documentation: status reports, schedules, meeting minutes, etc. Plan activities and resources. Monitor processes and deliverables. Conduct risk analysis and mitigation. Conduct cost/benefit analysis. Provide ongoing evaluation and process improvement. Mandatory Expertise: 10+ years managing IT projects. 10+ years with enterprise content management and capture solutions. Desirable Expertise: Familiarity with DPS policies/workflows. Experience with large-scale document management systems. Experience with cost allocation, invoicing, and task order management. *Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen's client, allowing the user access to the required systems and technology.* Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
