Food And Beverage Attendant Homewood Suites San Diego Mission Valley/Zoo is a welcoming, team-focused place to grow your hospitality career. Our team enjoys a relaxed, supportive environment where having fun with guests is part of the job. With guest offerings like complimentary breakfast, evening socials, and a modern setting, it's a great spot to build meaningful connections and enjoy each workday. This is a highly visible role that has a direct impact on creating the guest experience. Food and Beverage Attendant is responsible for setting up, maintaining, and breaking down the daily service while ensuring a welcoming and enjoyable dining experience for guests. This role requires a high level of customer service, attention to detail, and the ability to work efficiently in a fast-paced environment.
Responsibilities:- Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.
- Greet all guests in a friendly and professional manner, ensuring a positive start to their day.
- Set up breakfast buffet and ensure all food items are stocked and presented attractively.
- Monitor food levels and replenish as necessary to provide a consistent and high-quality experience.
- Maintain cleanliness and organization of the breakfast area, including tables, counters, and service stations.
- Ensure food safety and sanitation standards are met, including proper storage and temperature control.
- Assist guests with any special requests or dietary needs, ensuring excellent customer service.
- Clear tables promptly and reset for incoming guests.
- Restock and organize all breakfast-related supplies.
- Report any maintenance or safety concerns to management immediately.
- Assist in kitchen duties, including dishwashing and light food preparation as needed.
- Follow all company policies and procedures, including health and safety regulations.
- Work closely and cooperatively with other team members to ensure a smooth and efficient breakfast service.
- Perform other duties as assigned.
- Knowledge, Skills, and Abilities:
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
- Strong customer service skills with a commitment to guest satisfaction.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Knowledge of food safety and sanitation practices.
- Professional appearance and demeanor.
- Ability to handle guest concerns in a polite and efficient manner.
- Ability to work independently and as part of a team.
- Must be able to maintain excellent attendance and punctuality.
Experience:
Customer service experience preferred. Previous experience in food service or hospitality is a plus.
Physical Demands:
Must be able to stand for long periods of time.
Ability to lift, push, or pull up to 30 lbs.
Frequent bending, stooping, and reaching.
General food service environment with moderate physical activity.
Privacy Notice:
Pursuant to the California Consumer Privacy Act (CCPA), the Company is notifying you that by applying for a position, you are providing us the following categories of personal information that we may use to evaluate your candidacy for employment, communicate with you regarding your candidacy, and obtain and verify background checks, and references: Personal Identifiers (e.g., name, SSN); Contact Information (e.g., mailing address, email, phone number), Employment History (e.g., current and former positions held, work experience, and any certifications or licenses), and Education History. By submitting my application, I acknowledge and confirm that I have received and read and understand this notice, and I authorize and consent to the Company's use of the personal information it collects, receives or maintains for the business purposes identified above.
