Build Your Career with Ashley Furniture - Where Innovation Meets Comfort
Who We Are:
At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business — we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.
If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.
If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.
Position Overview:
The Multi-Facility Maintenance Specialist is responsible for maintaining the operational efficiency, safety, and appearance of multiple Ashley Furniture facilities. This hands-on role requires a skilled professional who can independently manage maintenance tasks across various locations within an assigned territory, ensuring all facilities meet company brand standards, regulatory requirements, and operational excellence. This position serves as a key partner to Retail Operations, Construction, Real Estate, Design, and Finance teams while coordinating vendor performance and delivering cost-effective facility solutions.
Key Responsibilities: Facilities Operations & Maintenance
Perform routine and preventive maintenance on building systems including HVAC, electrical, plumbing, and mechanical equipment across multiple locations within assigned territory
Ensure reliability of critical systems including lighting, emergency power, security, and safety systems across all assigned properties
Conduct regular facility inspections to identify maintenance needs, safety hazards, and opportunities for improvement
Execute repairs and maintenance tasks efficiently to minimize downtime and disruption to operations
Maintain building exteriors, grounds, and common areas to company brand standards
Support production-critical utilities and equipment in manufacturing environments, where applicable
Respond promptly to facilities issues impacting store operations, delivering timely resolution while minimizing business disruption
Equipment and Systems Management
Monitor and maintain facility equipment to protect Ashley's physical assets and enhance the in-store customer experience
Troubleshoot and resolve equipment malfunctions in a timely manner
Maintain accurate records of all maintenance activities, equipment specifications, repair histories, and asset inventories
Utilize Corrigo or similar computerized maintenance management systems (CMMS) to manage work orders, preventive maintenance schedules, and asset records
Generate reports and analytics on facilities performance, costs, and key performance indicators
Safety, Compliance & Risk Management
Ensure all facilities comply with local, state, and federal safety regulations and building codes, including life safety, environmental, OSHA, and ADA requirements
Perform safety inspections, safety audits, and risk assessments to identify and mitigate potential hazards
Maintain fire safety equipment and emergency preparedness plans
Respond promptly to emergency maintenance situations and coordinate response activities for facilities-related emergencies
Document and report safety concerns, code violations, inspection reports, and safety certifications to management
Implement corrective actions to address safety violations, compliance gaps, or regulatory deficiencies
Maintain accurate compliance records and comprehensive documentation
Vendor & Contract Management
Coordinate with external vendors and contractors across multiple trades (HVAC, electrical, plumbing, general maintenance, landscaping, snow removal, etc.) for specialized repairs and maintenance services
Support vendor performance management to ensure service level expectations, response times, and quality standards align with Ashley's performance benchmarks
Assist with competitive bid evaluation for facility repairs and service contracts
Maintain vendor documentation, insurance certificates, and compliance records in accordance with company standards
Support execution of Master Service Agreements (MSAs) and vendor contracts in partnership with management teams
Project Support & Space Management
Assist with facility improvement projects, renovations, and equipment installations
Provide input on maintenance-related capital improvement needs and support long-term facility planning initiatives
Support equipment installations and facility modifications as needed
Collaborate cross-functionally with Retail Operations, Construction, Real Estate, Design, and Finance teams to support store openings, remodels, relocations, and ongoing facility enhancements
Ensure minimal disruption to store operations during construction, maintenance, or improvement activities
Manage project timelines and communications to ensure successful project delivery
Budget & Financial Management
Support operating and capital budget management for facilities and maintenance across assigned territory
Assist with invoice processing and validation to ensure cost accuracy and proper coding prior to payment authorization
Identify cost-saving opportunities while maintaining service quality and asset protection standards
Support forecasting of future maintenance needs, capital expenditures, and resource requirements
Required Qualifications
Education and Experience:
High school diploma or GED equivalent required; technical certification or associate degree in facilities management, building maintenance, or related field preferred
Minimum 3-5 years of progressive facilities or maintenance experience in retail, manufacturing, distribution, or commercial environments
Experience working across multiple facilities or locations preferred
Technical Skills
Strong working knowledge of building systems including HVAC, electrical, plumbing, and general building maintenance
Knowledge of building codes, safety regulations, and OSHA requirements
Ability to read and interpret technical manuals, blueprints, and schematics
Experience with computerized maintenance management systems (CMMS) such as Corrigo, FMX, or similar platforms
Strong understanding of preventative maintenance principles and asset management best practices
Proficient in Microsoft Office Suite (Excel, Word, Outlook)
Core Competencies: Strong problem-solving and troubleshooting abilities
Excellent time management and organizational skills
Self-motivated with ability to work independently with minimal supervision
Proven ability to manage multiple priorities in a fast-paced, multi-site environment
Strong communication and interpersonal skills with ability to collaborate across all organizational levels
Valid driver's license with clean driving record and reliable transportation for travel between facilities
Physical ability to lift up to 50 lbs., climb ladders, and perform maintenance tasks requiring standing, bending, and climbing
Willingness to travel within assigned territory with overnight stays; minimum of two site visits per year for each location in the assigned territory
Preferred Qualifications:
Technical certification or vocational training in electrical, HVAC, plumbing, or related field
HVAC certification or EPA certification
Associate's or Bachelor's degree in Facilities Management, Engineering, Construction Management, or related discipline
Experience with building management systems (BMS) and building automation technologies
Project Management Professional (PMP) or Facilities Management Professional (FMP) certification
Experience in multi-site retail facilities management
Forklift certification
Familiarity with retail or warehouse facility operations
Knowledge of energy management, sustainability initiatives, and green building practices
Familiarity with construction project management and contractor coordination
Knowledge of fire protection systems, security systems, and life safety equipment
Work Environment
This role operates in a combination of office and active facility environments including retail stores, warehouses, and manufacturing facilities. The position involves exposure to moderate to high noise levels, temperature variations, and industrial equipment in operation. Work is performed in various environments including offices, warehouses, retail spaces, and outdoor areas with exposure to varying weather conditions.
Physical requirements include lifting up to 50 lbs., climbing ladders, and prolonged periods of standing or walking on various surfaces. The role requires regular travel within assigned territory, including overnight stays, with a minimum expectation of two site visits per year for each location. May require occasional evenings, weekends, or on-call availability to respond to facilities emergencies.
Benefits We Offer
Health, Dental, Vision, Employee Assistance Program
Paid Time Off; increases with years of service
Generous Employee Discount on home furnishings
Professional Development Opportunities
Tuition Assistance
Ashley Wellness Centers (location specific)
401(k) and Profit Sharing
Life Insurance
Our Core Values
Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.
Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values? Click the links below:
Corporate Social Responsibility
View Our Corporate Brochure
We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.
Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.
Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
