Residential Coach / Supervisor

Pay: $20.00 - $25.00 per hour

Job Overview: Direct Care Staff are the backbone of Courage House. They provide 24/7 support and supervision for adolescent residents, model healthy behaviors, ensure safety, implement daily schedules, and engage youth in recreational and theraputic activites. They also document services, manage crises, and support trauma-informed treatment goals under the guidance of the Clinical Director and Home Administrator.

Responsibilities: As with all Courage House staff, the responsibility of the staff tasked with the direct care of the residents is to ensure the individual care, safety, and supervision of the residents who live at Courage House. In addition, the Residential Care Supervisor will ensure each resident’s personal needs are met in accordance with the Courage House family culture as well as the Courage House Program Statement, Courage House policies and procedures, and state regulations. The Residential Care Supervisor will also have responsibility to engage the residents in the care, safety, cleanliness, and maintenance of the actual home and, when asked for, the outside property including barn, garden, pond, etc., as needed and directed by the Home Administrator/Manager. The Residential Care Supervisor will be punctual in reporting for scheduled shifts and notifying the Home Administrator/Manager in cases involving emergencies or other factors that may influence work attendance, early shift leave, and punctuality. At no time can the Residential Care Supervisor leave or fail to attend the scheduled shift without prior verbal approval from the House Administrator/Manager. They will be flexible and available to work any and all shifts assigned. The Residential Care Supervisor will act as the responsible party for all non-medical care during hours scheduled to work. They will develop a healthy relationship with each resident (whether individually or as a group) within a family-style environment in accordance with the Courage House culture and policies defined and outlined in the Courage House Program Statement and in compliance with each resident’s individual treatment plans. The Residential Care Supervisor will handle any incidents, crises, perceived danger, runaways, and/or conflicts in a professional and loving manner consistent with the Courage House Program Statement and crisis training. They will be able to notify all emergency personnel and necessary staff members in crisis situations and complete all necessary paperwork related to incidents in a thorough and timely manner The Residential Care Supervisor will assist and supervise the administration of medication as prescribed by a physician during scheduled hours of work. They will centrally store and distribute a resident’s prescribed and over-the-counter medication(s) during scheduled hours of work. They will document all distributions of medication. The Residential Care Supervisor will supervise the residents and provide skill training as needed in the maintenance of a clean, safe, and healthy family home environment. They will be aware of and keep the home environment clean at all times whether a resident aids in the task of not. They will be able to plan, supervise, prepare, and clean up all daily meals and nutritious snacks occurring during scheduled shifts. They will supervise and provide skill training in meal preparation, food groups, and nutrition education for residents as needed. They will be aware of approved and needed items for the entire home including food, pantry, personal hygiene, laundry, bedroom, etc. They will provide a list of needed items to the House Administrator/Manager prior to needing and/or running out of items. The Residential Care Supervisor will supervise and provide life skill training in such duties as washing/folding clothes, making beds, ironing clothes, choosing outfits appropriate for occasions, setting a table, table manners, etc. as directed by the Home Administrator/Manager. They will teach and role model appropriate conflict management resolution skills, relational boundaries, emotional health, and healthy relationships. They will transport residents to appointments, outings, and family visitations as directed by the Social Worker/Case Manager. They will check in with the staff members from the previous shift for a brief debriefing regarding the day and review the residents’ daily logs and staff communication binder at the beginning of each scheduled shift. They will provide a concise debriefing to the next scheduled shift prior to leaving the scheduled shift. They will ensure all daily documentation is completed, including but not limited to: the staff communication log, resident daily logs, case notes, incident reports, medication files, resident phone logs, daily duty checklists, etc The Residential Care Supervisor will ensure compliance with all Courage House expectations and policies with all residents, staff, and volunteers. They will address any conflicts and concerns directly with staff in a professional, loving, and confidential manner. They will consistently seek to maintain unity and cohesion in the home and respect all members of the home (staff, residents, and volunteers). They will assist in participating in weekly internal audits to ensure all state regulations are being adhered to. The Residential Care Supervisor will attend all staff meetings as directed, even when not during the assigned shift. They will participate in continuing education and training events described in the training plan of the Program Statement’s policies and procedures. They will accept directives from the Executive Director that may be in addition to the duties outlined above on an as-needed basis to ensure the health of the program. Educational/Professional Qualifications:

• Bachelor’s degree from an accredited universityOR
• High school or equivalency diploma AND one year experience directly supervising youth whether in a group, residential setting; recreational camp capacity; or related experience.
• Preference given to those with the following experience:o Child developmento Psychologyo Sociologyo Criminologyo Have experience working with the client group to be served or in a residentialsetting.

Work Location: In person