Business analyst with card processing or card disputes exp.

Location: Berkeley Heights, NJ and Alpharetta, GA (100% Onsite )

Experience: 10+ Years

Key Responsibilities: Collaborate with business stakeholders, product owners, architects, and development teams to gather, analyze, and document business requirements.- Lead requirement elicitation workshops, interviews, process reviews, and stakeholder discussions.- Translate business needs into detailed functional requirements, user stories, business process flows, and acceptance criteria.- Create and maintain:--- Business Requirement Documents (BRD)--- Functional Requirement Specifications (FRS)--- User Stories and Epics--- Use Cases--- Process Flow Diagrams--- Data Mapping Documents- Analyze current-state and future-state business processes and recommend improvements.- Work closely with development and testing teams to ensure requirements are clearly understood and implemented.- Support backlog grooming, sprint planning, and Agile ceremonies.- Facilitate User Acceptance Testing (UAT), defect triage, and business sign-off activities.- Identify risks, dependencies, assumptions, and business impacts throughout the project lifecycle.- Coordinate with multiple business and technology teams across geographies.- Provide regular status updates and communicate project progress to program leadership.- Support change management, training, and deployment activities.

Key Competencies: Business Analysis- Requirement Management- Stakeholder Management- Strategic Thinking- Problem Solving- Process Optimization- Communication & Presentation Skills- Risk and Dependency Management- Cross-Functional Collaboration