MSM Technology is seeking to fill the AV Technician position at Fort Eustis, VA. At MSM Technology, we strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits, including Health, Vision, and Dental Insurance, a matching 401(k) plan, and other benefits listed below, excellent training, and a vibrant work environment. Our employees are exceptional, giving us a competitive advantage by innovating solutions with a strong sense of mission and integrity. One of our clients in Fort Eustis, VA, needs an AV Technician for a permanent position.
Position: AV Technician
Location: Fort Eustis, VA
Position Type: Permanent position
Travel: N/AJob Description
On-site direct AV/VTC support, including troubleshooting issues for a variety of AV/VTC equipment, including Cisco-based conferencing systems, as well as DISA's conference lines Support shall include day-to-day VTC setup, scheduling, troubleshooting, maintenance, replacement of equipment, installation of replacement equipment, in-call VTC support, and training on VTC equipment. Troubleshooting and creatively working around rooms that are "hard down"Configuration support will include building and maintaining drivers, updating existing firmware for preventative maintenance Support for customer requests, VTC meetings, and sessions across 10 different VTC rooms; equipment support for Cisco and Polycom VTC systems. Leveraging in-depth knowledge of the functionality of monitors, projectors, and videoconferencing systems Managing site inventory and spares with the use of a database Managing/completing Quarterly Preventive Maintenance project and weekly status reports Creating/resolving break-fix tickets by monitoring the client ticketing system Escalating large break-fix issues and workarounds to the VC Lead Technician Engaging the VC Lead on-site for large project deployments, floor renovations, and escalations Support shall extend across both NIPR and SIPR communication mediums. Support all Skype for Business VTC conferencing. Skype for Business support has the same operational requirements as Cisco and Polycom VTC's.
Qualifications
Required:
Secret Security ClearanceCTS Certification (must be able to obtain within 6 months of hire)
Required:
Security+ CE Certification (IAT Level II)2+ years audio/visual experience desired Complete knowledge of intermediate-level Microsoft Teams functionality, hardware peripheral device implementation, and troubleshooting (Microphones and camera devices/drivers) Understanding of integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high-level troubleshooting. Excellent customer service and written/verbal communication skills. Requires knowledge of the Microsoft suite (Outlook, Excel, and Word primarily) and Windows
Employee Benefits
Great Benefits:- Paid time off, flexible work schedule, teleworking allowed, medical/dental/vision plan, 401 (k), and more.
- Tuition assistance for continuing or career-related education.
- Our cultural focus is on people and results - not bureaucracy.
- Ample opportunity for career growth - we promote from within
- Leadership takes a constructive interest in every team member's success.
- Work/Life Balance and flexible hours
- Be part of a close-knit team that works and plays together and helps one another succeed.
- You will not be micromanaged: plan, prioritize, schedule, and be accountable for your own tasks.
- Casual workplace
- An open-door policy with all management
If you are interested in this position, please send me a copy of your latest resume at rehana.rehman@iquasar.com with the information requested below: Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not the right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you!
Availability to start a new job
Best Rates
Contact #Please don't hesitate to contact me with any questions you may have. All employment is decided based on qualifications, merit, and business needs.
Regards, Rehana
Recruitment Professional
Direct: (703) 552-8144 Main: (703) 962-6001 Ext.: 621rehana.rehman@iquasar.com
