Office Assistant 2 - Office of Admissions - *NY-HELPS*

Job Description: SUNY Delhi seeks a dynamic and engaging Office Assistant 2to work in the Admissions Office. SUNY Delhi prides itself on being a welcoming college community for all. Diversity, equity, and inclusiveness are integral components of the highest quality academic programs and the strongest campus climate. The college seeks a wide range of applicants for its positions so that inclusive excellence will be affirmed. Data Input and Electronic Processing - ASC application load processing is an electronic process to load student applications into Banner three times/wk and is a priority. Electronically filing applicant materials on a daily basis is also a priority. Input registrations from MachForms, or other data collection sources, into Banner for all Admissions related events. Provide review, retrieval, and upload processing for MachForms, Youvisit, general web inquiries, and other associated sources. Must ensure clean data is uploaded into banner. Processing Outgoing Mail - Printing and processing of recruitment and applicant mailings are a daily function. Various letters require associated inserts. Maintenance of electronic letter for historical purposes is also required. Supervise and guide Student Assistants in the efficiencies and accuracy of processing mail as assigned. College Transcript Electronic Filing - Will scan college transcripts received via US mail, email, and the admissions fax. Electronically file transcripts in the document management system and attach to the student record. Accurately updated Banner to reflect transcript data and forwarded to the appropriate staff for processing. Admissions Event Support - Will assist supervisor with the reserving of rooms, setup, space, and catering for related Admission Events, such as Discover Delhi, Delhi Decision Day, or other events as needed. Assist with registration during all Admissions Events is required. Campus Connect - Download transcripts and supporting documents from the SUNY portal uploading daily into the document management system and attaching to student applications in Banner. Maintain the storeroom and inventory - will oversee the process of identifying items to replenish, such as program materials, recruitment pieces, letterhead, and general mail processing supplies to avoid interruptions in workflow. Process Incoming Mail - provide back up to opening and scanning all office mail. Assist in electronically filing documents to student applications. Office Email Accounts - Will provide backup assistance to the enroll@delhi.edu and admissions@delhi.edu email account by responding to questions, downloading documents, and appropriately uploading into the document management system (Xtender). Assessment Support - Will compile survey data from various admissions events for review and distribution. Telephone / Receptionist - Provide outstanding customer service to guests and calls received on the primary admissions telephone line. In addition, will provide coverage to the Student Financial Services Office call center seasonally during high volume incoming calls. Will record and transcribe Admissions weekly team meeting notes and attendance.