Assistant Manager Jersey Mike'sWe are a family-owned business and it shows. We lead with compassion in service of our community. We are dedicated to creating opportunities for success and teamwork for all team members. We are an award winning, locally owned multiunit franchisee. Our team at Jersey Mikes is looking to grow our management team. The management team is coach, mentor and leader of their business unit. These teams of dedicated professionals contribute and model great service, positive energy and dedication to the success of each and every member of their team, and our amazing customers every single day! Lets talk! We are interested in speaking with experienced, service-oriented members of their communities regarding career opportunities in leadership: We want to make sure you and your family is taken care of. Compensation also includes access to group health benefits including medical, dental and PTO.Essential Functions / Major Assignments Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel. Respond positively and quickly to customer concerns and correct problems before they affect customers. Supervises and directs daily work activities of crew employees while on duty. Works independently and uses own discretion and judgment in executing duties and responsibilities. Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees. Makes and gives recommendation in decisions to hire and terminate Shift Leaders and Crew Persons. May prepare schedules to adequately staff the restaurant. Evaluate employees' performance and hold employees accountable for meeting performance standards. Communicate team goals and expectations to all employees; coach employees toward achieving goals, recognize and reward employees who contribute to goals. Make employment decisions regarding: hiring, discipline, advancement, termination, compensation. Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary. Utilize labor effectively to meet budgets while ensuring high quality of QSC.100% attendance, working a minimum of 35 hours per week. Execute company-wide marketing programs Ensure business and personnel practices are conducted according to state and federal laws and consistent with Company. Policies and procedures. Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees. Continued education including franchise specific certifications. Transport cash deposits to bank in secure personal vehicle. Model and promote all shared company values including compassion, communication and collaboration. Any and all other duties assigned.*The identity of all new hires will be verified by E-Verify*Qualifications BehaviorsLeader: Inspires teammates to follow them EducationHigh School or better. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
