Client Services Representative (Work From Home - Full Time)

[Customer Service Rep / Remote] - Anywhere in U.S. / $25.00 to $30.00-hr / Hours: 8:00 a.m. to 5:00 p.m. PST M-F / Medical-Dental-Vision / HSA-FSA / Retirement plans with a company match / PTO / Parental and family medical leave options / Career Growth - As a Client Services Representative at Catalight, you will: Manage incoming client communications with professionalism and efficiency; Resolve customer inquiries and complaints by providing accurate information and timely solutions; Coordinate with internal departments to ensure client needs are met effectively; Maintain detailed records of client interactions and transactions to support ongoing service improvement; Assist clients with product or service information and guide them through troubleshooting processes; Monitor client accounts for potential issues and proactively address concerns to enhance satisfaction; Collaborate with team members to develop strategies that improve overall customer experience…Hiring Immediately >>