Business Analyst - Benefits Administration

Location: Chicago, IL — Hybrid, 3 days onsite per week

Duration: Long-term contract

Responsibilities: Lead requirements gathering and solution design for health and welfare plans, open enrollment, life events, eligibility rules, and carrier integrations. Translate complex client and regulatory needs—including ACA, COBRA, HIPAA, and ERISA—into clear functional specifications, user stories, and configuration requirements for QA and configuration teams. Serve as the main contact between clients, onshore stakeholders, and offshore delivery teams, managing priorities, scope, and UAT feedback. Mentor BAs, review deliverables for quality and domain accuracy, and drive process improvements throughout the project lifecycle.

Candidate Profile: Strong business analysis experience in US benefits administration is preferred. Candidates from the US health insurance or payer domain will also be considered, with knowledge of plan structures, eligibility and enrollment, EDI 834 files, claims basics, and HIPAA compliance. Payer-domain candidates should be able to learn employer-side benefits processes, including life events, open enrollment workflows, and benefits plan configuration. Ability to own requirements and solution design, produce clear functional documentation, coordinate UAT, and guide a BA team. Availability to work onsite in Chicago three days per week for a long-term contract.