Medical Front Office - Patient Service Specialist
select medicalColumbia, MO
Medical Front Office - Patient Service Specialist
select medicalColumbia, MOJunior L3
Medical Secretaries and Administrative AssistantsPatient RepresentativesReceptionists and Information Clerks
All Other Outpatient Care CentersOffices of PhysiciansAll Other Miscellaneous Ambulatory Health Care Services
APPLY NOW (opens in a new tab)Patient Service Specialist When patients enter our outpatient physical therapy centers, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. The ideal candidate is highly detail-oriented, adaptable to change, and able to adjust effectively within a dynamic workflow. They demonstrate strong organizational skills, maintain consistent follow-up, and possess excellent professional verbal and written communication abilities.
Why Join Us:
- (benefits for full-time at 32+ hours/week)
- Start Strong : Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
QualificationsMinimum:
High School Diploma or GED
Preferred: 1 Year of Front Desk Experience 1 Year of Medical Office Experience
Healthcare experience Additional DataGo Anywhere with Us! 1900 centers in 39 states offering internal movement Equal Opportunity Employer/including Disabled/Veterans
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Level
Junior L3
Location
Columbia, MO
Occupation
Medical Secretaries and Administrative Assistants
Industry
All Other Outpatient Care Centers
Posted
yesterday