Swilley Library Public Services Student Assistant

Swilley Library Public Services Student Assistant Assists students and faculty with basic library tasks, including book searches and logging into library resources from off campus, as trained by the Public Services Librarian and Library Assistants. For more in-depth assistance, directs the library user to Research Services, or other sources of library help as appropriate. Helps with technology and software at least to the level of identifying the software that is available on the library computers and basic printer maintenance paper jams, paper replenishment, and toner installation. Handles circulation including book check-in and out, equipment check-in and out, and processing courier packages delivered. Answers library phones, directs calls, and takes messages. Keeps the library tidy by pushing chairs in, cleaning white boards, and wiping down surfaces and equipment as needed. Maintains a presence in the library during shift, observing for user needs and library operation, as well as user compliance with library rules. Performs hourly patron count. When rules are not followed, makes patron aware of rules and refers further problems to the Public Services Librarian and Library Assistants. Keeps book collection and other library materials in an orderly manner using LC Classification system and the library catalog. Performs suitable special and general library projects as assigned by the Public Services Librarian and Library Assistants. Must be a Mercer student in good standing. Must have the ability to work well with the public, the ability to complete tasks accurately, and have excellent communication skills. Knowledge of computers, computer applications (Microsoft Word, Excel, etc.) is essential. Previous library experience is ideal. Nights and weekend availability needed.