Delivery Account Operations Associate - Pittsburg, PAThe Delivery Account Operations Associate - Pittsburg, PA supports Xerox-managed service sites by providing efficient print, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination.
Primary Responsibilities:
Operate digital and color print equipment for document production.
Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages.
Use finishing equipment such as laminators, paper cutters, and inserters.
Conduct basic troubleshooting and maintenance of office equipment.
Monitor job queues, perform quality checks, and log/report production activities.
Assist with file preparation, scanning, archiving, and electronic file management.
Interact professionally with clients and end-users; provide support and escalate issues as needed.
Maintain inventory levels and assist in ordering office/production supplies.
Participate in workflow optimization and continuous improvement initiatives.
Skills and Qualifications:- Basic to intermediate proficiency with Microsoft Office (Word, Excel, Outlook).Driver's license
- Strong organizational and multitasking skills in a fast-paced environment.
- Ability to operate and maintain various print and mail equipment.
- Clear communication skills and a customer service mindset.
- Physical ability to lift up to 50 lbs and stand/walk for long periods.
- Bilingual (English/French or other languages) preferred for some locations.
Education and Experience:
High School Diploma or equivalent required.
Minimum 1 year experience in a print, mail, or customer service role.
Post-secondary training in technology, office administration, or print production is a plus.
Additional benefits include substantial growth opportunities, full medical/dental/vision, wellness credits, a company contribution to a Health Savings Account and 401k matching, paid time off, plus holidays and personal days, competitive hourly compensation with overtime potential, and a culture that prioritizes flexibility, safety, and work-life balance.
