Purchasing Coordinator ISpirit Electronics is a veteran-owned, woman-owned value-added supplier of high reliability components, engineering services and superior supply chain solutions. With a history rooted in serving the Aerospace and Defense industries, Spirit strives to be a valued partner to key technology sectors. As an award-winning distributor, Spirit delivers authorized products and a range of value-added services, including SMI/VMI, foundry access, electrical and environmental testing, design, assembly, and end-of-life management. The Purchasing Coordinator I role is a key operational role within Spirit's Purchasing department. This position is responsible for executing day-to-day procurement activities for microelectronics, semiconductors, EEE components, and engineering services. The Purchasing Coordinator I plays a crucial role in maintaining efficient purchasing processes, managing supplier relationships, and ensuring timely delivery of materials to meet Spirit's needs. The role serves as an escalation point for complex issues and works closely with Sales to optimize the purchasing process and enhance customer satisfaction. PC1 provides customer communication on purchase orders, including supporting for order expedites, monitoring, data reporting, and supply chain updates.
Essential Job Functions:
Process purchase orders, ensuring accuracy and compliance with company policies and industry regulations.
Communicate with suppliers regarding order details, pricing, delivery schedules, and quality requirements.
Monitor, maintain, and track order status, purchasing records, supplier information and pricing within ERP system ensuring accuracy, transparency, and on time delivery for internal stakeholders and customers.
Assist in the resolution of invoice discrepancies and other procurement-related issues.
Coordinate with suppliers and internal teams to resolve high-priority order discrepancies, delivery issues, and customer-impacting concerns.
Support supplier-managed inventory programs and inventory-related initiatives, including cycle counts and reconciliations.
Serve as a primary Customer Support contact for escalated inquiries related to purchasing, providing timely and accurate updates.
Provide proactive order status communication to internal teams and customer-facing departments.
Identify opportunities to streamline workflows, reduce response time, and improve the overall customer-support experience.
Stay informed about market trends, pricing fluctuations, and industry developments affecting purchasing and customer support operations.
Support logistics coordination for incoming shipments, ensuring proper receiving through Warehouse collaboration.
Assist in supplier evaluations and performance reviews, incorporating customer impact and service quality considerations.
Collaborate with the Purchasing Manager and department leads to develop and implement customer service strategies and process improvements.
Participate in cross-functional projects focused on improving the customer experience and purchasing efficiency.
Contribute to the development and maintenance of customer support protocols, communication standards, and best practices.
Coordinate with internal Spirit departments (Engineering, Quality, Warehouse) to ensure alignment between purchasing activities and operational needs.
Requirements:- 0-2+ years of experience in purchasing or supply chain, preferably in the aerospace and defense industry
- Bachelor's degree in business administration, supply chain management, or related field
- Proficiency in ERP systems and MS Office Suite, particularly Excel
- Knowledge of procurement processes, supplier management, and inventory control
- Strong analytical and problem-solving skills
- Excellent communication skills, both verbal and written
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Detail-oriented with a focus on accuracy and quality
- Good negotiation skills and ability to build positive relationships with suppliers
- Ability to work effectively in a team environment
- Customer-oriented mindset with a focus on internal stakeholder satisfaction
- Adaptability and willingness to learn new technologies and processes
