Dean of Student Care

GENERAL STATEMENT OF RESPONSIBILITIES: The Dean of Student Care provides strategic leadership for the College's integrated approach to student care, case management, specialized support, and targeted student success. Serving as theprimary architect of the College's coordinated care and casemanagement framework, the Dean develops the systems, partnerships, shared practices, and technology-enabled infrastructure that enablefaculty and staff across the College to identify student needs, make effective referrals, coordinate support, and connect studentswith appropriate resources. This work strengthens communication andfollow-up, reduces fragmentation, and provides appropriate accessto student information while maintaining privacy, confidentiality, and role-based access. The Dean provides leadership and oversight for TRIO, SUCCESS, theO'Neill Center for Student Access & Support, Perkins and MAIHEstudent support initiatives, Veterans Affairs, Student Counseling Services, essential needs, student care and case management, theCARE Team, Community Standards and Student Conduct, and otherassigned student success initiatives. In close partnership with the Assistant Dean of Academic Advising, the Dean ensures that Academic Advising is fully integrated into the College's coordinated careand case management framework, with shared approaches to referrals, communication, follow-up, and connecting students to appropriatesupports. The Dean also works closely with the Director of StudentWellness and Engagement to connect individual student care andspecialized support with broader prevention, wellness, engagement, and belonging strategies. The Dean provides leadership for staff supervision and development, strategic planning, assessment, budgets and grants, policy andtechnology implementation, partnerships, compliance, and continuousimprovement across assigned areas.

EXAMPLES OF DUTIES: Provide strategic leadership for the College's comprehensivestudent care and success framework, including specialized studentsupport programs, case management, counseling, accessibility, essential needs, Veterans Affairs, Community Standards and Student Conduct, and related services. Build strong partnerships with Academic Affairs, faculty, Academic Advising, Enrollment Services, Financial Aid, StudentWellness and Engagement, Public Safety, and other College areas toestablish shared responsibility for identifying student needs, connecting students with resources, and supporting persistence andsuccess. Lead the design, implementation, and continuous improvement ofa College-wide coordinated care and case management framework, establishing shared standards and best practices for referrals, case coordination, documentation, communication, follow-up, andclosing the loop across academic and student service areas. Provide functional leadership for the evaluation, implementation, and effective use of case management and studentsuccess technologies that support coordinated care, sharedinformation, referrals, communication, documentation, andassessment while ensuring appropriate privacy, confidentiality, security, and role-based access. Provide strategic leadership and oversight for targeted andgrant-funded student success programs, including TRIO, Perkins, MAIHE, SUCCESS, and other initiatives, promoting collaboration, effective referral pathways, shared practices, and coordinatedsupport to improve persistence, retention, completion, andequitable student outcomes. Lead the College's CARE Team and coordinated studentintervention and crisis response processes, ensuring appropriateassessment, referral, follow-up, documentation, and collaborationin responding to students experiencing academic, personal, behavioral, financial, or other barriers. Provide administrative and organizational leadership for Student Counseling Services, ensuring adherence to professionalstandards, confidentiality requirements, and clearly definedreferral and response protocols, while the Director of Student Counseling maintains responsibility for clinical leadership andsupervision. Provide strategic leadership for the O'Neill Center for Student Access & Support and College efforts to ensure equitable accessand appropriate accommodations for students with disabilities inaccordance with applicable laws, regulations, and Collegepolicies. Provide strategic leadership for the College's approach toessential needs, strengthening resources, referral pathways, partnerships, and coordinated strategies that address non-academicbarriers to student persistence and success. Provide leadership and oversight for Veterans Affairs andcoordinate College efforts to support veterans, service members, military-connected students, and other eligible populations. Provide leadership for Community Standards and Student Conduct, promoting an educational and developmental approach toaccountability that helps students understand College expectations, resolve concerns, and remain successfully engaged in theireducation. Establish measurable outcomes and use student success metrics, program participation and service-utilization data, studentfeedback, and assessment findings to evaluate effectiveness, identify equity and service gaps, and guide continuousimprovement. Provide leadership, supervision, coaching, and evaluation forprofessional and support staff within assigned areas and fostercollaboration, professional development, shared accountability, and a student-centered culture across the portfolio. Develop and oversee departmental and program budgets, grants, contracts, policies, procedures, partnerships, and operationalplans while ensuring compliance with applicable laws, regulations, grant requirements, professional standards, and Collegepolicies. Serve as a senior advisor to the Vice President on studentcare, student success, conduct, crisis response, retention, andrelated Student Affairs matters and represent the College oninstitutional committees, community partnerships, and professionalorganizations.

MINIMUM QUALIFICATIONS: Master's degree in Higher Education Administration, Student

ADDITIONAL PREFERRED QUALIFICATIONS: Experience working in a community college or public highereducation environment. Experience providing leadership for multiple student affairs orstudent success functions, including administration of specialized, federal, state, or other grant-funded student supportprograms. Experience with student conduct, behavioral intervention/CAREteams, case management, accessibility, counseling, oressential-needs programs. Experience using or implementing case-management, student-success, assessment, or other technologies to improvecoordination, access, and student outcomes. Experience working in a unionized environment. Equivalency Statement Applicants who do not meet the qualifications as noted above areencouraged to upload a separate statement to define precisely howtheir background and experience have prepared them with theequivalent combination of education, training, and experiencerequired for the responsibilities of this position.

Additional Information: COMPENSATION Annual salary range of $135,000 - $140,000, dependent upon qualifications. Full-time, Non-Unit Professionalposition thatincludes participation in a comprehensiveemployee benefits program and the option for membership in the Massachusetts State Employees' Retirement System. APPLICATION DEADLINE Applications reviewed upon receipt. Please visit our website at www.capecod.edu for information onCape Cod Community College. This appointment is subject to the FY2027 budgetappropriations. Appointment subject to SORI (Sex Offender RegistryInformation), publicly accessible Massachusetts CORI (CriminalOffender Record Information) and national backgroundchecks. The College cannot consider candidates who do not have unrestricted authorization to work in the United States. Cape Cod Community College is an affirmative action/equalopportunity employer and does not discriminate on the basis ofrace, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexualorientation in its programs and activities as required by Title IXof the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Actof1973, Title VII of the Civil Rights Act of 1964, and otherapplicable statutes and College policies. The College prohibitssexual harassment, including sexual violence. Inquiries orcomplaints concerning discrimination, harassment, retaliation orsexual violence shall be referred to the College's Aff