Dealer Business Manager The Dealer Business Manager covers dealers in Dallas, TX, Oklahoma, Arkansas and Mississippi. The ideal candidate will be located in or near Dallas, TX.
Reports To: Regional Vice President
Position Summary:
The Dealer Business Manager is responsible for supporting their dealer(s) led pursuits and, where appropriate, business driven by the Business Development Managers. Responsibilities include, but are not limited to; establishing and maintaining business partnership with dealers; making dealer, end user, and design firm sales calls and presentations; maintaining accurate and up to date forecasts; increasing Teknion's sales volume and market share within given territory.
Education and Experience Requirements:
- Bachelor's degree from four-year college or university. Relevant experience may be considered in lieu of required degree.
- Minimum of three (3) years sales experience, within the furniture sales industry preferred.
- Knowledge, Skills and Abilities Requirements:
- Ability to work independently and achieve results
- Entrepreneurial attitude, ability to excel in a fast-paced environment and highly motivated
- Demonstrated effective negotiation and closing techniques.
- Excellent verbal, written, and interpersonal communication skills with strong emphasis on listening.
- Advanced selling skills, e.g. qualify prospects, lead generation, new business development, account penetration, strategic selling knowledge, ability to 'close'.Strong problem solver.
- Strong prioritization and multi-tasking skills
- Ability to create, build and maintain relationships with customers, influencers, dealers and sales team.
- Proficient in Microsoft Office including Word, Excel and PowerPoint with the ability to learn and utilize Teknion systems and other technologies, as required.
Job Duties and Responsibilities:- Support assigned dealer(s) with product training, allocation and understanding of Teknion resources
- Assess dealer training needs and make appropriate recommendations and/or arrangements to meet their needs.
- Organize and lead Dealer/Teknion Annual Business PlanWork with RVP to strategically determine Teknion dollars spent in the market to maximize return on our investment including but not limited to: events, mock ups and marketing materials.
- Responsible for gaining larger share of dealer's wallet through driving increased sales of ancillary Teknion products through on-going education and training.
- Meet or exceed mutually agreed upon territorial revenue goals across all product categories and market segments.
- Work in conjunction with dealer partners to identify and help to develop strategic relationships with potential customers.
- Deliver impactful presentations to customer groups, utilizing strong probing, relationship-building and problem-solving skills.
Collaborate with dealers and other Teknion team members to increase market share i.e.: Global Accounts, Gov't & Higher Ed, Architectural Interiors, Studio TK, LUUM).Provide high-level follow through to ensure clients' needs are met and opportunities for improved relationships and new business are maximized.
Provide customer service for high level and/or escalated issues.
Professional Development/Administration:
Maintain a complete and thorough knowledge of all Teknion products as well as the competitors' offering.
Comply with all training requirements.
Maintain current and accurate project forecasts in CRM database.
Utilize all relevant tools in Salesforce and update and maintain accurate records for each project.
Maintain thorough understanding and proper use of Teknion standards and protocols for discounting.
Provide timely responses to bid requests.
Additional Duties and Responsibilities:- Maintain effective working relationships with both internal and external partners.
- Work in a manner that is consistent with the overall goals and direction of the corporation.
- Perform additional responsibilities as requested to achieve business objectives.
- Ability to travel, including overnight. Amount of travel will vary depending on size of territory and region.
- Required License or Certification:
- Valid driver's license
The ideal candidate will be proficient in the following areas: Closing Skills, Active Listening, Motivation for Sales and Business Development, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Post-Sale Relationship Management, Professional
