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IT Manager Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, USA Clinics Group has grown into the nation's largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home. We're building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we're even more excited about what's ahead, and the team we're building to get there. We look forward to meeting you! Rapid career advancement Competitive compensation package Positive, team-oriented environment Work with cutting-ed technology Make a real impact on patients' lives Join a fast-growing, mission-driven company The IT Manager oversees day-to-day IT operations, support services, systems maintenance, and user experience while driving automation and AI-enabled efficiency in service delivery.
Location: Northbrook, IL Schedule: Full-time, Monday through Friday on-site.
Compensation: $75,000 - $95,000
Key Responsibilities:
  • Manage IT help desk and support ticketing system
  • Oversee hardware, software, and system maintenance
  • Support network and infrastructure performance
  • Troubleshoot technical issues across departments
  • Maintain IT documentation and system logs
  • Support vendor coordination and system updates
  • Track IT performance metrics and service levels
  • Additional duties as assignedAI & Automation Requirement
  • Must implement AI-powered help desk and ticket routing systems
  • Responsible for automating repetitive IT support tasks
  • Expected to use AI tools for diagnostics, documentation, and system monitoring
  • Must continuously identify opportunities to reduce manual IT workload through automation

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Level

Senior L5

Salary

$75,000 - $95,000 per year

Location

Northbrook, IL

Occupation

Computer and Information Systems Managers

Industry

Offices of Physicians

Posted

yesterday

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