Remote-First Customer Success Specialist

Roofr is seeking a Customer Success Specialist to own and grow relationships with hundreds of customers. You'll help customers deepen Roofr usage, adopt new tools, and expand workflows, ensuring they get maximum value from the platform. The role emphasizes trust, consistency, and curiosity, focusing on depth of impact over revenue. You'll collaborate across onboarding, support, retention, and product teams in a remote-friendly environment.