Senior Director, Interior Design & TradeHooker Furnishings Corporation is currently recruiting a Senior Director, Interior Design & Trade. Hooker Furnishings, in its 102nd year of business, is a designer, marketer, and importer of case goods, leather furniture, fabric-upholstered furniture, and outdoor furniture for the residential, hospitality, and contract markets. The company is committed to delivering quality products, exceptional customer experiences, and innovative solutions to retailers, designers, and consumers worldwide.
The Position:
We are seeking a strategic, customer-focused, results-driven Senior Director, Interior Design & Trade to lead the growth and development of our professional design channel. This is a commercial channel-leadership role, not an interior design services or product-design position. This individual will be responsible for creating and executing strategies that strengthen relationships with interior designers and trade professionals while driving revenue growth, customer engagement, and operational excellence. This role serves as the business leader for the Interior Design & Trade channel and works closely with Sales, Marketing, Customer Service, Product Development, Operations, and Finance teams to ensure exceptional experience for design professionals throughout their journey with Hooker Furnishings. This position requires approximately 25-40% travel, including customer visits, industry events, trade shows, and furniture markets.
Main duties include:- Strategic Leadership & Business Growth
- Customer Acquisition & Account Development
- Customer Experience & Relationship Management
- Cross-Functional Collaboration
- Leadership & Team Development
- Candidates that will be a great fit:
Five or more years of progressive leadership experience within home furnishings, interior design, luxury products, trade distribution, B2B sales, or a related industry.
Five or more years leading cross-functional business initiatives and growth strategies.
Demonstrated success growing a business channel, customer segment, or go-to-market strategy.
Strong understanding of the professional interior design industry and how designers specify, purchase, and manage products for client projects.
Proven ability to drive revenue growth, improve profitability, and utilize business data to guide strategic decisions.
Experience with CRM systems, customer lifecycle management, account segmentation, and business performance reporting.
Strong leadership skills with the ability to influence and collaborate across multiple departments.
Excellent communication, presentation, and relationship-building abilities.
Bachelor's degree in Business, Marketing, Merchandising, Design, or a related field, or equivalent combination of education and experience.
Preferred Qualifications:- Established relationships within the residential interior design community.
- Experience in furniture or other complex product categories involving inventory management, logistics, and customer service.
- Experience developing trade programs, customer loyalty initiatives, concierge services, or digital customer experiences.
- Familiarity with customer satisfaction programs and customer feedback methodologies.
- Why should you apply?
- A company dedicated to fostering a welcoming and supportive workplace where all individuals are valued and respected
- Competitive compensation plans8 paid holidays (Plus an additional 2 floating holidays).Paid sick and vacation time.
- The ability to be a part of a Multinational, global organization with 14 locations in the US and offices in Vietnam and China.
- Career development focus including training opportunities and leadership development programs.
- Tuition reimbursement program.
- Emphasis on charitable giving and volunteering in our communities.
- Focus on ESG (Environmental, Social, and Corporate Governance).Comprehensive medical, dental, vision plans including a generous employer health saving account (HSA) contribution each plan year.
- Matching 401k employer contributions.
Pay: Dependent upon experience
