Sales Specialist Our growing company is in need of a Sales Specialist for our Business Development Group (BDG) at our Corporate office in Fort Worth, Texas. The BDG Sales Specialist coordinates price and delivery quotes to customers that meet certain criteria via telephone, Internet, e-mail and fax. Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia! Join a winning team in a growing global organization! Our Sales Specialists: Provides price and delivery quotes within customer timeline to customers within assigned geographic territory. For price quotes, individual will utilize TTI suggested sale price and/or pricing history for that customer. Any price deviation in price must be reviewed and approved by a Team Leader. Properly qualifies customers by reviewing customer dynamics such as revenue, number of employees, square footage, etc. and escalates any relationship for review that could benefit from being assigned to an Account Representative. Researches and expedites customer orders. Monitors and ensures delivery date and product quality to meet customer requirements. Processes the customer's order by entering it into the sales database for quote processing and delivery schedules. Requires eye for detail, proof reading for accuracy, and maintaining quality expectations. Failure to process and review in a timely manner can result to a loss of parts and lead time with factories. This is measured by your customers on time delivery and return material authorization (RMA) rate. Expands product knowledge by utilizing all resources including product literature, factory representatives, product managers, sales managers and other sales representatives to be able to discuss product options with customers and sell TTI strengths. Participates in the TTI Total Quality process by following defined policies and procedures to maintain efficient sales cycle, following logical and systematic approaches, while the goal being to reduce sales errors and uphold quality to the highest level. This is measured by how many lines are shipped per sales person and determined how many lines were on time and crossed checked for errors. Increases the number of customers trading with TTI by delivering exceptional customer service and high quality. Appropriately quotes items that are Non Cancelable/Non Returnable (NCNR) and follows proper procedures in making sure documentation is kept on file to mitigate any potential inventory write off's. Provides management with information regarding sales, marketing techniques, new products and market strategy by preparing forecast and activity reports on account territory. Works with Regional Credit Manager to resolve customer credit issues by interfacing with both parties to resolve issue and close the sale. Performs other related duties as assigned. Education and Experience Requirements: Bachelor's degree with one to three years of customer service/sales support experience, or an equivalent combination of education and experience.
What We Look For:
Exhibits exceptional knowledge of company products and services.
Possesses excellent verbal and written communication skills, including excellent presentation skills.
Exhibits strong analytical, problem solving and negotiation skills.
Must be organized and able to prioritize and manage multiple tasks.
Ability to calculate discounts, commissions, proportions and percentages.
Ability to write reports and correspondence proficiently and professionally.
Reads, analyzes and interprets business periodicals, professional journals, technical procedures and government regulations.
Able to work with minimum supervision and make responsible decisions.
Possesses working knowledge of company policies, procedures and computer systems.
Ability to type 40 words per minute.
Knowledge of Microsoft Office applications (Excel, PowerPoint and Word) at an intermediate level required.
This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.
Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.
Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.
What We Offer Our Team Members:
A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts
Educational Assistance (Tuition Reimbursement)
Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
A strong focus on giving back to our communities through philanthropic opportunities
We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program.
